MADFU Application provides secure and easy payment method for credit payment services that serves the entertainment and food sectors. The Application provides invoices payment option on three installments without interest.
MADFU Application covers the territory of the Kingdom of Saudi Arabia, available in all the participating stores, which are presented in MADFU Application.
The list of stores participating in MADFU is evolving continuously and so we recommend downloading the Application for accessing the updated lists of participating stores.
MADFU adopts balanced lifestyle that enhances entertainment level through practicing social activities and spending enjoyable times outside the house Hence, MADFU services finance only active experiences and does not provide delivery services from stores and not supporting online purchase of products.
Yes, MADFU Services Company is licensed by the Saudi Central Bank (SAMA).
All the services provided by MADFU are, continuously, reviewed by the Sharia’ Commission for compatibility with the Islamic Sharia controls.
Madfu is pleased to serve you and you may communicate with us through the email: [email protected]. Or you may contact through the unified telephone number 920051023
You may register at MADFU by downloading MADFU Application, which is available at Apple Store and Android Store
You may download MADFU Application on all mobile phones and tablets, which operate under Apple and Android operation systems.
MADFU Account will be linked to the national ID No or the Resident Permit No and so each user may create only one account.
Yes, you may change the phone number registered at MADFU through communicating with the Customers Service.
You can delete your account from Madfu by communicating with the Customers Service via the telephone number 920051023
Upon closure of your account, MADFU will delete all your data, except the data required by SAMA instructions.
You may use MADFU again after removal of your account by registering in MADFU.
For payment of your invoices through MADFU, press “invoice scan” which appears on the Application main screen. Through the camera of your phone scan the purchase invoice in any of the Partners Stores. The Application will automatically recognize the details of the invoice and the available payment options will appear to you.
You may pay your invoice in three installments without interests. The first installment will be paid upon the purchase process. You may pay the whole invoice at the time of purchase and in this case, the Application will provide you with cash back reward.
In using MADFU for credit and in installments purchase, the maximum limit of the purchase operations depends on the amount of money available for the customer based on his credit register and the due amounts. In case of paying the whole purchase invoice there would be no maximum limit to the purchase operations.
To pay the due amounts through the Application you should follow the following:
Enter “my orders” from the main screen > next payments > details > the due payments will appear; put a checkmark on the selected payment > Click on Pay the Amount > Choose the Payment Method.
You may pay the due amounts through MADFU Application by using one of the following payment methods: Mada Card - Visa - Apple Pay - Refund amount in the Application Portfolio.
In case of any default payments, you cannot do credit purchase or on installments purchase, but you can purchase by paying the whole invoice.
MADFU Application avails the possibility of paying some or all the due amounts as the customer intends.
The credit limits of the customers are determined according to their credit record and their compliance to payment on the specified dates.
In case the payment operation cannot be processed, check the following:
In case there are default payments not satisfied on the prescribed time, the details of the customer will be referred to another entities for collection and taking the required procedures. Madfu has the right to demand the debt collection fees from the customer according to the following:
MADFU will not impose any interest on late payment but the client should bear the required administrative fees for collection of unpaid debt.
The entertainment and food services are by nature not refundable and therefore the amount could not be refunded after completion of purchase.
When you choose payment of the whole invoice in the purchase process, you will immediately receive cash back reward.
The cash back value will be 4% of the purchase value, which will be added to you as refundable balance.
The cash back amount is added only on payment of the whole amount of the invoice in the purchase process and this does not include purchasing by installments mode.
There is no expiry date of the cash back amount and you can use it at any time without maximum limit.
The cash back amount will be deposited in your portfolio immediately upon completion of the purchase process in case of payment of the whole purchase invoice.
We are pleased with your joining MADFU Partner Sotres by contacting us through [email protected]
The due amounts will be deposited on the account of the merchant on weekly basis, four times per month. The merchant may choose the day on the week, which is suitable for depositing his due amounts.
MADFU has an integrated platform for supporting MADFU Partners, which includes all details of orders and invoices.
MADFU will provide the necessary training for the employees of MADFU Partners prior to launching MADFU Application.
MADFU is targeting the entertainment and food sector and therefore apologizes not to register the stores, which are dealing in other sectors. If your store is within the targeted list, please kindly contact the Customer Service through 920051023